Claim denials are stressful for insureds and can strain their relationships with retail risk advisers. When an insurer denied a recent bodily injury claim, the insured’s broker turned to CRC Group for help. CRC’s Claims Advocacy Team went to work to challenge the claim denial.

Action-over claims can result in significant and unexpected liability for business owners, and these claims may not be covered by all commercial general liability (CGL) policies. For insurance professionals and their insureds, not only can an uncovered loss damage relationships, but it also can lead to litigation.